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Covid -19 Safety Appointment Policies and Procedures

We hope you and your family are well. We know this has been a challenging time for everyone, so we would like to thank you for your ongoing support and patience.

As we re-open we have instituted several important new procedures designed to keep you and our staff safe and healthy. These new policies include:

●     Adjusted operating hours: 10am-6:30pm Tuesday -  Sunday

●     Limiting salon capacity to allow for social distancing 

●     Adding to our existing continuous cleaning protocols with deep-cleaning and disinfecting processes routinely during the day

●     Requiring all clients, vendors and staff to have their temperature taken upon arrival at the salon each time they visit

●     Requiring clients to wear masks while inside the salon, only removing the mask during the actual service, if access to the face is required as part of the service. 

●     Requiring clients to wait in their car or outside the Salon, until they are contacted to enter the building for their appointment.

●     Requesting clients not to bring companions or children to their appointments, for their safety and the safety of other clients and staff.


●     Temporarily prohibiting some amenities such as use of the Spa facilities.  Spa services will resume once clearance and guidelines are specified by the state and county

●     Restricting lobby use to ensure there is a six-foot minimum distance. In addition, indicating distancing with spacing markers.

●     Providing all employees with PPE (masks, gloves, and face shields)  

●    Reminding employees to frequently wash their hands and utilize sanitizing stations



If you have any questions about these new policies, please contact us a contact@rayalab.com

We look forward to seeing you soon!


533 N. La Cienega Blvd.

West Hollywood, Ca 90048


Tue - Fri: 10:00 am - 6:30 pm
​​Sat - Sun:  9:00 am - 6:00 pm

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© 2020 Raya Spa 

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